If you are running Internet Explorer (IE) 10 with iNotes (web mail) you may find iNotes loads like the screen shot below. This occurs because the server you are accessing is not running Domino 8.5.3 Fix Pack 4 or Domino 9 (these versions support IE 10)

In order to make earlier versions of iNotes work in IE10 you need to carry out the following steps:

1. Open Internet Explorer 10
2. Log into iNotes.
3. Click the ALT key on her keyboard and this will bring a menu up
4. Click Tools > Compatibility View Settings
5. On the pop up box that appears (see below), make sure that your domain ie: mail.e-solutionsltd.com appears and then click Add
6. Refresh the web page (if it doesn't do it automatically), you should then be able to access webmail.

Note: To check which version of iNotes you are running click Help-About IBM Lotus Notes (see below)

Subscribe to our regular Lotus Notes tips by clicking here