We offer a wide range of training – either for end users or administrators. We can offer off the shelf or bespoke training, tailored to your exact requirements. Training can be done either at our offices or on your site.

Training on Microsoft Outlook for End Users

Microsoft Outlook end user training reduces user frustration, help desk calls and increases productivity and the business benefit of IT investments.

End user courses

• Introduction to Microsoft Outlook
• Advanced Microsoft Outlook
• Migrating from IBM (Lotus) Notes to Microsoft Outlook

Subjects covered in the Introduction to Microsoft Outlook

• Navigate Outlook to read and respond to email
• Use the Address Book
• Attachments
• Customise read and response options
• Use flags, categories, and folders to organise messages
• Working with with Contacts
• Create appointments and schedule meetings in Calendar
• Working with Tasks and Notes

Training on IBM Notes for End Users

IBM Notes end user training reduces user frustration, help desk calls and increases productivity and the business benefit of IT investments.

End user courses

• Introduction to IBM Notes 9
• Advanced IBM Notes training
• Upgrade from Lotus Notes 6, 7, 8, 8.5 to IBM Notes 9

Subjects covered in the Introduction to IBM Notes 9

• Navigating the Notes User Interface
• Working with Mail
• Calendaring and Scheduling
• Managing the To Do list
• Searching for Information
• Working with IBM Notes Databases