Team Business Non-conformance & CAPA is designed to help companies in ISO and FDA regulated environments automate paper-based Non-conformance processes and integrate them with corrective and preventive actions (CAPA) processes within the organisations quality system.
The system provides for a structured investigation of Non-conformance from which corrective and preventative actions can then be generated and tracked.
By implementing the Non-conformance & CAPA application an organisation can readily identify the causes of Non-conformance's and take action to prevent these incidents and their associated costs from reoccurring.
Non-confirmance & CAPA can exist as a standalone application or can be implemented as part of the full Team Business suite.
Example Non-conformance & CAPA
| Non-conformance | Root Cause | Corrective/Preventative
Action | Person Responsible | Due Date |
| One employee at the Wastewater Treatment Facility did not know permit requirements or operating limits | New employee induction training did not address permit requirements and operating parameters | Add permit requirements and operating parameters on new employee induction training checklist, train new employee on this information, post this information in the control room | Wastewater Treatment Facility Manager | 09/08/2009 |
Features & Functions
- Updates to the Non-conformance record are date and time stamped for audit purposes
- Any number of corrective actions may be raised against a nonconformity
- User definable corrective action types, e.g. immediate, preventative etc
- Overdue notification emails to both the assigned by and the assigned to for Actions
| Benefits
- The Non-conformance record can only be closed when all actions are closed
Tracks related corrective or preventative actions
- A full audit trail or history is automatically maintained for each nonconformity
- A full audit trail or history is automatically maintained for each corrective action
- Identify trends or nonconformity patterns emerging
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